If you run into an issue or have a question, the Help & Resources page points you to everything available for getting support.
To access Help & Resources:
Click your name in the top-right corner and select Help & Resources.
From here you can:
Browse the help desk at bipvisualized.freshdesk.com — a searchable library of articles and guides.
Email the support team directly at [email protected] for any questions not covered in the help desk.
Watch the BIP Visualized Welcome Walk Through — a video introduction to the platform that covers the key features for new users.
Tip: The Welcome Walk Through is a great resource to share with new team members or families who are just getting started with BIP Visualized.