Two-factor authentication (login codes)

Why we ask for a code when you log in, and how to get it by email or text message.

To keep learner information safe, every account uses two-factor authentication. After your password, you enter a 6-digit code.

How it works

  1. Log in with your email and password (or Google).

  2. We send a 6-digit code. By default it goes to your email, from [email protected].

  3. Type the code and continue. If it does not arrive, click Request a new one once the timer ends.

Get codes by text message instead

  1. Click Settings (bottom of the left sidebar), then Profile.

  2. Under Two Factor Method, choose SMS.

  3. Enter your Mobile number and pick your country code.

  4. Click Update.

You can see where your codes go under Settings > Password, in the Two-factor Authentication section.

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Two-factor authentication cannot be turned off. If you can no longer reach the email or phone on your account, contact [email protected].
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