Change your login email (or move to a new job)

Update the email on your account, and what to do if you no longer have access to your old email.

If you can still log in

  1. Click Settings, then Profile.

  2. Change Work email and click Update.

  3. Confirm the new address from the email we send you.

If you no longer have access to the old email

For example, you changed employers and your old work email is closed. You cannot receive the login code, so email [email protected] from your new address with:

  • your full name

  • the old email on the account

  • the new email you want to use

We will verify and move your account.

Moving to a new organization

Your BIPs belong to your account. If your new employer has a BIP Visualized team, a team admin can invite you. One email can only be on one team at a time, so we may need to take you off your old team first. Contact support and we will help.

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