Monthly plans: no refunds for partial months. After you cancel you keep access until the end of the month you paid for.
Yearly plans: ask within 14 days of a yearly charge (new or renewal) and we refund it in full and move you to the free plan. After 14 days yearly charges are not refundable.
Team and school plans: follow your quote or agreement.
Mistakes: duplicate charges and charges made in error are always refunded.
How to ask for a refund
Email [email protected] from your account email and tell us which charge.
Full details are in our Terms of Service.