Videos will not play

Fix course videos that do not load, usually caused by a school or company network.

If videos play at home or on your phone's hotspot but not at work, your network is blocking our video player (Vimeo).

Ask your IT team to allow

  • player.vimeo.com

  • vimeo.com

  • vimeocdn.com (and its subdomains)

  • app.bipvisualized.com

Quick checks

  • Refresh the page, or try Chrome or Edge.

  • Turn off browser extensions such as ad blockers for app.bipvisualized.com.

  • Try another network to confirm it is the network.

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